Shipping Policy

hank you for shopping with **CraftX3D **. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order. --- # 1. Order Processing * Orders are processed after successful payment confirmation. * Standard products are typically processed within **1–3 business days**. * Custom 3D printed products generally require **2–7 business days**, depending on the design complexity, quantity, and finishing requirements. * Orders are processed Monday through Saturday, excluding public holidays. --- # 2. Production Time Since many of our products are made to order, production time may vary based on: * Product size * Print duration * Material selection * Post-processing and finishing * Order quantity Customers will be informed if additional production time is required. --- # 3. Shipping Coverage We currently ship across **India**. For international shipping, please contact us before placing an order to confirm availability, shipping charges, and delivery timelines. --- # 4. Estimated Delivery Time Estimated delivery begins after your order has been dispatched. | Destination | Estimated Delivery | | ------------- | ------------------ | | Tamil Nadu | 2–4 Business Days | | South India | 3–5 Business Days | | Rest of India | 4–8 Business Days | | Remote Areas | 5–10 Business Days | Delivery times are estimates and may vary due to factors beyond our control. --- # 5. Shipping Partners We may use trusted courier partners such as: * DTDC * Delhivery * Blue Dart * India Post * Xpressbees * Other reliable logistics providers The courier partner may vary depending on the destination. --- # 6. Shipping Charges Shipping charges are calculated during checkout based on: * Package weight * Package dimensions * Delivery location * Courier service selected Free shipping promotions may be offered during special campaigns or for eligible orders. --- # 7. Order Tracking Once your order has been shipped, you will receive: * Shipping confirmation email * Tracking number * Courier partner details You can use the tracking number to monitor your shipment. --- # 8. Delivery Address Customers are responsible for providing accurate: * Name * Phone Number * Complete Shipping Address * PIN Code CraftX3D Studio is not responsible for delays or additional charges caused by incorrect or incomplete address information. --- # 9. Delivery Delays Delivery may be delayed due to: * Weather conditions * Public holidays * Natural disasters * Courier operational issues * Government restrictions * High seasonal order volumes We appreciate your patience in such situations. --- # 10. Damaged or Lost Packages If your package arrives damaged: * Contact us within **48 hours** of delivery. * Provide your order number. * Share clear photographs of: * The package * The damaged product If a shipment is confirmed lost by the courier, we will investigate and work toward an appropriate resolution. --- # 11. Partial Shipments If an order contains multiple products, they may be shipped separately based on availability or production schedules. There will be no additional shipping charge for split shipments initiated by us. --- # 12. Delivery Attempts Courier partners typically make multiple delivery attempts. If delivery fails due to customer unavailability or incorrect address details, additional shipping charges may apply for re-dispatch. --- # 13. Contact Us If you have any questions regarding shipping, please contact us: **CraftX3D ** 📧 Email: **[support@craftx3dstudio@gmail.com]** 🌐 Website: **https://craftx3d.in** We are happy to assist you with any shipping-related questions. --- **© 2026 CraftX3D . All Rights Reserved.**